I have used it (and tested it again yesterday) on a GSM connection and it works perfectly fine here. You need to hear this. Good question. Try changing the DTIM from default value to 3 for both 2G & 5G. I was also wondering how to make adoption/discovery much smoother, and this article seems to be the answer. After you double check, you can click apply settings towards the bottom of the page. For now, thank you very, very much so far! Im planning to enable IPv6 on my UDMPro, but I think that is not as simple as flipping a switch: itll take some time. The link can only be used by one client device. Or one AP may have the problem at a given time but the other doesn't? It will take 5 to 10 sec for the connection to built-up after which you have a secure connection to the internet through your home network. Return a list of all known clients, with significant information about each. plus settings for intervals and SNR threshold. The 2G network has been pure shit since then. It is entirely possible that somebody damaged some cables around the site. The radios on the access points would continue to function, and the issue was not present, at least for me, in previous releases of the UniFi controller. Except it isn't. If we put in a Wireless USB adapter, they will work, but not on the internal. Especially if you like to run a dedicated management vlan, as I usually do. Disabled Storm Control and Auto DoS. I'm excited to be here, and hope to be able to contribute. controller connection is of bad quality to force a rescan. But its now also available for the UniFi network console. UniFi's Advanced Wi-Fi Settings Explained McCann Tech In this case, the IP address of my UniFi controller is 10.0.0.5. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. When I use inSSIDer to scan they are on two other channels. You need to hear this. Are you sure you want to create this branch? I went out from the Security Gateway, into a wired ethernet port in the lounge room, out through the patch board into the garage and then into the Ubiquiti switch. Also when you say " the only thing it has access to is a DHCP/DNS server, and the UniFi controller which resides on a different subnet. The only way I get them back online is by restarting the I have a few of the subnets on different VLANs routable. What are your band widths (2g i.e. This is an unofficial community-led place to discuss all of Ubiquiti's products, such as the EdgeRouter, UniFi, AirFiber, etc. When you attach a new device, and the networks are routable, the unifi switch or AP will connect, allow provisioning, and when you move it it to your destination VLAN should continue to be available. So, first interaction here, so if more is needed, or if I am doing something wrong, I am open to suggestions or guidance with forum ettiquette. I connected my laptop into the switch via ethernet and browsed over to the Cloud Key admin interface. They subsequently displayed Disconnected, Adopting, or Adoption Failed. This guide is specifically for controller version 6.0.23, but should work with other controllers to fix the issue of UniFi devices disconnecting. One user reported that enabling IPv6 on a UDMPro was necessary to have the Teleport feature working in combination with KPN as the cellular phone provider. Hoping someone has a suggestion on how to fix this or at least troubleshoot it. Disconnecting Ubiquiti Unifi Devices are driving me mad! Stephen Wagner is President of Digitally Accurate Inc., an IT Consulting, IT Services and IT Solutions company. I'm not convinced that the issue is resolved, but I'll accept @dbeato's answer as the "Best answer" and just move on until I have the time and resources to dig deeper and resolve the issue. IT, Office365, Smart Home, PowerShell and Blogging Tips. I think you are on to something. This commit does not belong to any branch on this repository, and may belong to a fork outside of the repository. I added a "LocalAdmin" -- but didn't set the type to admin. UniFi controller says devices are disconnected but wifi works We have three UniFi AP AC LR hotspots and they are working fine, but the controller software (5.4.11) says the devices are disconnected. Update: Somebody on the the sub suggested turning on proxy arp for the APs. thx for your response. Your daily dose of tech news, in brief. Press question mark to learn the rest of the keyboard shortcuts. I cant seem to figure out what the big difference is. Additionally, I have a Sophos UTM, which provides DHCP and DNS for a few other VLANs/Subnets, such as my native untagged VLAN. This was my mistake. Disable Fast roaming Set First AP to Channel 3 and Second AP Channel 11 Change from channel width from HT20 to HT40 Split the option to combine 2.4 GHz and 5 GHz Disable All Advance Feature under Site Setting Disable DPI Scanning Changed from DHCP to Static: Gateway\DHCP: 10.0.0.1 Cloud Key: 10.0.0.9 AP1: 10.0.0.4 AP2: 10.0.0.6 But then I need to change the inform address on every new device via ssh to "http://unifi.local:8080/inform. Please put all off topic and picture posts in the weekly off topic thread that is stickied to the top of the subreddit. How many APs are you seeing this across? Throwing it out there, have you tried turning on the Proxy ARP option on the AP for that wireless SSID? I've got a home network that is all Unifi devices (Dream Machine for gateway/controller, several US-8-60W switches, two UAP-AC-Pro, everything at the latest release firmware). Ive seen a similar issue with windows 10 and Cisco meraki where laptop with hosted network enabled keep dropping signal for no reason. Same issue here, girl friend is complaining that we need to go back to linksys. Run this command and see:Netsh wlan show hostednetwork If its allowed, try to disable it and check the network status after restarting the machine:Netsh wlan set hostednetwork mode=disallow Once the pc restart, run this command to generate a report where you can see the issue and understand it better Netsh wlan show wlanreport Keep us updated. I have two different versions of US-8 Switches (USW-8P (old) | USC-8P (new)). I had to remove the machine from the domain Before doing that . Don't know why, I just know it worked. Rebooting the devices often doesn't help, but rebooting the UAP-AC-Pro does usually fix it. and was challenged. hi, I tried to connect to UDR with IPV6 enabled, It works so far wit my Android phone but without internet connection. Accessing the access points through SSH and running set-inform http://unifi:8080/inform fixed the problem, but only for a short while. Nord VPN is often used from home, to unlock Netflix content for example that is not available in your region. You don't need to "move" the controller from on VLAN to another, you can configure it on the VLAN you want it on, the important thing is that you need to make it routable to other VLANs. I'll keep trying different things and searching for a solution. If youre not sure, you can runnslookup unifi in a terminal to determine your controllers IP. Unblock Client - New Unifi UI (6.1+) - YouTube She might not be wrong. Are the 2.4 radios still visible while the problem is occurring? If you're not running band steering then connect the devices that are capable up to 5G and forget the 2G as needed. Are you on the latest firmware? Opens a new window, I made the change as well and will monitor. Furthermore this way, I also don't need static dns entries or DHCP 43. I've followed the Ubiquiti troubleshooting guidelines in this document: https://help.ui.com/hc/en-us/articles/221029967-UniFi-Troubleshooting-Connectivity-Issues#intermitten and disabled all the advanced features (Band steering, Minimum RSSI, Connection monitor, Auto-optimize network, High performance devices, AirTime Fairness) but that didn't help. Otherwise everybody, who's connecting a Cloud Key this way, will ran into that problem. I decided to let MS install the 22H2 build. You can find all the different adoption methods available here: https://help.ubnt.com/hc/en-us/articles/204909754-UniFi-Device-Adoption-Methods-for-Remote-UniFi-Controllers. This made no difference. Happy to hear you're moving to UniFi, it's great! examples of how to use the API. Just for the case that something goes really wrong. Upon upgrading, I noticed that two of my UniFi devices are disconnecting at seemingly random times. Make sure that the Network app is running version 7.1 or higher. 604800 seconds since the day a bought them, UDMPRO beta 1.9.0-12 - previous betas had same issue. We have multiple clients on Unifi, and no one else is having this issue. This happens to Android devices, Apple devices, smart tvs, WiFi cameras, etc. Please let someone have an awnser. Please contact the moderators of this subreddit if you have any questions or concerns. Yeah, I don't see the UAP-AC-Pro listed as EOL either. Ubiquiti Unifi Unblock Client Devices Missing Remote 2.17K subscribers 23K views 2 years ago It's easy, maybe too easy :), to block a client in Unifi. Sorry, but it's a little tricky with a how-to on this specific topic. UniFi Video is a legacy product line. Remember that this puts significant load on a controller for some time (depending on the amount of users and managed APs). It solved everything. Please contact the moderators of this subreddit if you have any questions or concerns. This way, when a UniFi device is attached to the network on the default untagged network, the only thing it has access to is a DHCP/DNS server, and the UniFi controller which resides on a different subnet. Requires the user's 24 digit user id, which can be gotten from get_radius_users(self). This website uses cookies to improve your experience. If you havent already been descriptive in your post, please take the time to edit it and add as many useful details as you can. Unifi disconnecting clients every 20 minutes : r/Ubiquiti - reddit Ill show you how to fix UniFi devices disconnecting. I do the routing on a Sophos UTM which has multiple (virtual) adapters sitting on each different subnet/VLAN. I added a "LocalAdmin" -- but didn't set the type to admin. We've uninstalled drivers, completely deleted them. Most recent firmware is causing issues for quite a few APs especially in the 2.4 band. Thanks for posting on r/Ubiquiti! Please and our After LastPass's breaches, my boss is looking into trying an on-prem password manager. The one with Channel 11 shows it is using that channel.The one Configured for Channel 1 Give an error: Channel 1 Was configured but Channel 11 is used. I currently have to SSH to inform adoption, not practical given amount of kit I need to deploy. [SOLVED] Unifi Wireless clients disconnecting randomly There are two ways to revoke access to the teleport app. Are you using a cloud key or software controller? This can be for a number of reasons such as reducing the security vulnerability footprint, customizing for specific customers or environments, or we just like to change it from the default VLAN. So my questions is, why do you then still need vlan1 as well as routing on your firewall between VLAN1 and VLAN2 (or whatever your management vlan is)? article. I guess Ill wait for a controller upgrade.
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