I have been trying for months to speak with someone on the phone. then they wanted to combine 2 contracts in 2018 into one and sell us more perks. 4. They offered to let me review with their on-sight lawyer but I refused that for obvious reasons. They just called my house. The Sunset Group is a scam. File a complaint to Sunset World Resorts & Vacation Experiences, Boulevard Kukulcan Km. What are the process you did? Our team couldnt find any proof that Sunset Group offers an official exit program. If youre researching timeshare exit companies, you should be aware that there are some red flags to look out for. I'd rather just pay for the SUV rental and enjoy my vacation. So there is no value or savings hence, there was no benefit for buying the package amidst the Pandemic when international travel is still restricted. Our mission is to help timeshare owners connect with the best timeshare cancellation company so we can eliminate scams in the timeshare industry. That night I googled them and saw a lot of bad reviews about them . Share your photos and videos with others to prove the truth of your words. By providing my contact information and clicking submit, I am giving MyTimeshareExitReviews.com and its partners permission to contact me about this and other future offers using the information provided. Since I was not conned into buying the travel package, I can not confirm that each of those properties are complicit with this apparent scam. You can also try to sell your timeshare on your own. This was in March and up until this day they still haven't paid our membership to Ice Gallery. I asked to see the rules and they changed the subject. This is another forum with more complaints about this company: I got suspicious when they kept adding 'requirements' to the tour that they did not mention before we rented the vehicle. They can contact you with the name of "Marketing for Sunset Group" or "m4sunset" and promise you the all the best of Cancun. The complaint has been investigated and resolved to the customers satisfaction. They refused. Regardless of the reputation of the industry, it is possible to find a trustworthy timeshare exit business with a history of liberating customers from their agreements. The summons is a notice served on a person to let them know that a complaint or petition has been filed against them. This may also include calls and text messages to my wireless telephone numbers. Sunset Group, Sales Dept. 15 Steps on How to Cancel a Timeshare Contract? How To Get Out of a Grand Solmar Timeshare? When I did not take the bite, she texted that she needed to sell at least 7 of these to supplement her income! For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. Some people have been successful using this method. They are taking away their earnest money based on lies and misrepresentation. Sunset Groups ratings and reviews reflect all of these issues and complaints. There was an arbitration between my bank and the merchant bank and the case was resolved in my favor so the bank permanently credited the money back to me and that money was charged back permanently to the merchant . 3. The presentation was very high-pressured and very distracting. If youre now regretting your purchase, there are a few things you should know. We checked our membership purchase agreement Article #10 says that the Developer is responsible for all insurance to cover full and partial damages. We were sucked in by their promise to get us a balcony for an inside cabin rate. They said they cannot do business via phone, fax, or email. When we offered to give them Sunset Fisherman's contract on an even even trade they made us sign a contract that said we could not stay or visit Tres Rios in the future. My wife and I had a bad experience with them also. This company took advantage of the opportunity to be just as fraudulent as Sunset Group has been shown to be. We should all boycott that country. These claims charge that the organization utilizes tricky sales tactics, distorted the details of the timeshare understanding. this triggered my PTSD. Cant wait for a law suit. I bought their package and regret it very much. Several other lawsuits have been filed against Sunset Group, alleging similar tactics, as well as fraud and misrepresentation. Necessary cookies are absolutely essential for the website to function properly. 1 of Membership Purchase Agreement shows balance financed as $9, 815.00, however Amortization schedule, pg. Assuming you have any inquiries or would like assistance getting rid of your Sunset Group timeshare, initiate a Live Chat with one of our representatives. We recommend you contact your timeshare developer directly and ask them to help you get out of your contract. Please contact me at [email protected]. That was enough though. These are more complaints about this resort: Hi! No such website! I'd like to see if any of our government agencies can at least stop them from doing business in the U.S. These cookies do not store any personal information. The biggest reason we started our review website is to bring awareness of the many timeshare exit scams. Possibly the attorney General also! 3. The whole thing is a rip off as far as I can tell and very stressful for anyone. We would alert against working with companies that have been known to scam individuals. If your developer doesnt offer an exit program, you still have other options for getting out of your contract and moving on with your life. Most of these are negative, with common complaints about high-pressure sales tactics, misrepresentation by salespeople, and difficulty cancelling contracts. We wanted to leave several times, telling them that we were not interested but they wouldn't back off! Hello I was scammed too. How To Cancel a Vacation Village Timeshare? Im praying one day there will be a law suit against them. Average Cost to Get Out of Your Timeshare? I have collected evidence to support the claims of thousands of people deceived from this company. . On latimes.com, Timeshare Exit Team publicly stated their average cost is about $4,000 paid up-front. And every deal included the $1000 per week maintenance fee and $99/perday/person to come to the resort which is no deal considering that is 2x the amount I pay by NOT being a member of the club. We vacationed in Playa Del Carmen in October 2007 and in the process of picking up our rental car, we were asked to attend a no pressure-quick 90-minute seminar at the Sunset Fisherman Resort. I can't begin to tell what a horrible experience it was. Kings Creek Plantation Timeshare Cancellation? How To Get Out of a Timeshare with Grandview Las Vegas? She added that the package is a great value, that it is transferable, and has no expiration date. This enticed us to purchase since we have tried to sell this timeshare in the U.S. with no success. ComplaintsBoard.com is a leading complaint resolution website on the Internet. We had enjoyed going to the Sunset Royal in Cancun for many years. Can You Get Rid of a Sunset Group Timeshare? www.sunsetscam.com. Overall makes it challenging to cancel their contracts. In short, the rule requires the . It has now been almost 5 months and I am losing faith they will ever pay me back. Un-believable, this firm must be put out of business. There have been several class-action lawsuits filed against Sunset Group in recent years. How To Get Out of a Hilton Grand Vacations Timeshare? Try not to permit yourself to be cheated by organizations that lack proof of assisting their clients out of their timeshare contract. so we just put down a deposit and told that we have 5 days to cancel. Sunset Group refuses to comply with Mexican law and refund my money, in January 2023 I stayed at one of their resorts (Ocean Spa Resort, Cancun) as part of our vacation deal we had to go to a sales presentation at one of their nicer resorts. While staying at the all-inclusive hotel we booked in cash only cost about $1000 for the whole week for the two of us. Customer service contacts and company information. Beware! I understand that my permission described overrides my listing on any state or federal Do Not Call list and any prior listing on the Do Not Call lists of our partners. (told in the presentations especially into the real estate group that they do and in an email from customer services that they buy back daily their units but havent opened their real estate offices yet?) Complaint / Review: Marketing 4 Sunset Group - Lied and Deceived Family 6. Read the fine print and make sure everything in the contract lines up with what you agreed to before giving away any money. Unfortunately we used to enjoy going to Mexico many times in the past but now we will never go to Mexico or buy anything that is made there. I insisted on reading a sample contract under the guise of, if I like it I'll sign. Please help! How did it turn out for you guys? Get Rid of Timeshare Inherited from Parents? We accepted the second option. We review timeshare exit companies and help timeshare owners find the best exit company for their situation. I want to thank all of you for your posts. http://www.timesharescam.com/timeshare-complaints-resorts-black-list/6-royal-elite-sandos-timeshare-complaints/ There are options for getting out. It's such a shame that these crooks are taking advantage of vacationers. It was very uncomfortable going back and forth with people that I caught in lie after lie, and half-truths, all day especially since we felt "captive". I wanted a cancellation and return of my money. Please visit this website (specially the video section) to know in detail how these companies operate. The lawsuit was seeking refunds for all people who had purchased a Sunset Group timeshare. How to Get Out of Raintree Vacation Club Timeshare? What a lead in! The contract also says a sale or transfer may take "60 days to a year and even that is not guaranteed." I can't even begin to tell you how they continually bother us to meetwith a promise that it was not to sell us anything but just to provide us with new information. How to Get Rid of Garza Blanca Timeshare ? Big lie. In the presentation, they claim that the all-inclusive is for corporate weeks only, and for regular weeks they can choose whether or not to pay for the all-inclusive. It all started the moment we stepped off of the airplane in Cancun, Mexico. Can You Get Rid of an Occidental Allegro Timeshare? Therefore we are being charged a higher maintenance fee and receiving a lesser accommodation exchange with RCI. I insisted that they email me the properties that are offering n the package as destinations. This case was filed in Manatee County Courts, Manatee County Courthouse located in Manatee, Florida. This was also to be used for rental purposes to provide rental income for our timeshare as an investment. However, according to a past lawsuit filed by the Welk Resort, here it is mentioned the company would charge fees of $5,000 or more for their services. We are also being told that even if we do get approved to cancel that we will not be credited our 25% deposit which is over $3, 500. They fed us a nice lunch, we toured 2 very nice resorts, were served free alcoholic beverages and then it all began. I became suspicious these series of complaints of others. Hi goaliemike, we are here in cancun, we were scammed. they wanted to combine our 2 contracts - only problem is we have 1 contract not 2. wante to sell us rights to the Marina which is 5 years away from being built. Unfortunately, that didnt seem to be enough to satisfy several of Sunset Group Timeshare Owners. We told them that we were there to relax and did not want any meeting. Didn't seem like a bad deal to us. They showed us 1 great looking room, but would not allow us to randomly select an empty room in the building to check. 3. I cannot even sell mine for $1. Something is really off. They have an office in Miami - which they do business from there. Sunset World Resorts & Vacation Experiences - Scam and fraud! Guess what? Same here would love to know how to resolve. Unfortunately, we couldnt find anything on the internet about an active lawsuit against the Sunset Group. But they lied about everything. #5. How To Write a Timeshare Rescission Letter? The problem we encountered was our credit card charges were never reversed so we wrote the Sunset group and requested refunds. If a hurricane destroys the building, there is no required repair or fix. You mean to tell me that I was suppose to sit in my hotel room reading documents during my vacation. However, we were unable to discover anything online relating to pending litigation against Sunset Group. After years of going we were surprised about 4 years ago and taken to Tres Rios for our week because of renovations at Sunset Fisherman. How to Get Out of a Capital Vacations Timeshare? I'll keep you posted on how it turns out for us, but so far it is not looking good! We attempted on a number of occasions to work out the issues with Sunset and their only solution was 1) either to continue to pay on the fraudulent contract or 2) to accept a contract cancellation with no refund of our monies already paid to Sunset (neither of those options were acceptable). I hate those people with a passion. FRAUD (charge #2) - Pg. Ripoff Report | Sunset Group Review - Cancun, Internet They kept us there for almost 4 hours pressuring us to upgrade our contract to receive extra weeks and other privileges. Just sick to think that they get you right at the airport wanting you to come the very next day because they know if they can get you to sign that day that you will more than likely not read the pile of documents before your vacation is over. Hopefully USA will read all of these issues; FBI please help . We couldn't extend a stay (at our cost) ouside of the proscribed 7 days. We also use third-party cookies that help us analyze and understand how you use this website. Another thing to keep in mind is that anything that sounds too good to be true probably is. Unfortunately, the stay there started off with a sales pitch to upgrade to this destination. The last thing you want is to hand over your hard-earned money to a scammer. After this they charged our credit card and cashed a "check" payment for the same month's payment. Ripoff Report | The Sunset Group -The Royal Review - Cancun, Mexico Never spoke to them before. I basically told the woman on the phone that I was reading posts about them and they were not good. The VW Car-Net 3G sunset class action lawsuit was filed in the U.S. District Court for the District of New Jersey: Michael L. Raffo v. Volkswagen Group of America, Inc. et al. While Sunset continues to argue their case to illegally keep our money during negotiations with PROFECO, we are continuing to present justification to prove our point of Sunset's failure to uphold the terms of our contract (clauses 12, 13 and 14) and the fraudulent means they have taken to maintain this position. Our primary problems are: 5 minutes of your time could help you resolve this nightmare once and for all. You dont have to go through the process alone there are people who can help you cancel your contract for a fee. SHAME OF THESE PEOPLE FOR LYING TO THEIR MEMBERS! I only get emails. When I asked who is really the travel agency that I am paying to, they were vague about it. Well! Several other lawsuits have been filed against Sunset Group, alleging similar tactics, as well as fraud and misrepresentation. this is a forum with more complaints made to royal elite: Hello I was scammed too. We only recommend companies with high ratings and strong track records in the industry. These guys are scammers and worst is that the Mexican Government lets them do to who ever they want. Timeshare exit companies attempt to absolve you of your timeshare contract by talking with the resort on your behalf. Sunset World Group Reaffirms its Leadership in the Vacation - PRWeb Search Close. Make sure to do your research on any company youre considering working withcheck their reviews and make sure theyre properly accredited. 1 of Membership Purchase Agreement shows annual maintenance fee is $719 which matches the fee for Cancun Sunset Club (Royal Sunset - on the beach), however when 2008 week was paid for Royal Sunset, the week that space banked with RCI was for Sunset Lagoon which has a lower maintenance fee of $616 per the 2006 schedule. We would caution against working with Mexican Timeshare Solutions, as they have been known to scam people who are already taken advantage of by Sunset Group. We attended the presentations just to get the freebies, , after 4 hours, we started to get a little frustrated, we just wanted to go out of there, we didn't care about the free gifts anymore, the swore the product they were selling wasn't a timeshare, but pretty damn sure it was. Although this may save you money and hassle, many times these negotiation services are very expensive and there is no guarantee they will be able to help you. I have a duplicate copy of that . It was very overwhelming and confusing. The plaintiff is . My fianc and I are well educated individuals and are absolutely sick at ourselves for getting suckered into this whole deal. We did not buy the all-inclusive. 2. These specialized businesses are designed to help get you out of your contract, usually for a fee. Sunset World Resorts & Vacation Experiences review: sunset group / fraud and dishonest. If anyone has information on contacts I would appreciate the info. The second was - they would keep our deposit as the activation fee and gives us 20 extra corporate weeks and a paid membership for two years with Ice Gallery, which is suppose to be worth thousands according to them. Charging our credit card for the monthly finance fee after we had contacted Sunset and told them specifically they were no longer authorized to debit payments from our card (late 2009). In a lawsuit filed in San Francisco Superior Court on Tuesday, the Mid-Sunset Neighborhood Association alleges that the project's developer, the Tenderloin Neighborhood Development Corp.,. At the airport they offered us nice rental SUV for the whole week for $99 if we would tour the "hotel". How to Get Rid of Cancun Palace Resorts Timeshare? We have NEVER even gotten a chance to use this timeshare so we decided to try the "buy back" option. We recommend you contact your timeshare company before working with a timeshare exit company. How to Cancel Royal Holiday Club Timeshare? The second most common complaint is that Sunset Group uses high-pressure sales tactics. I promised nothing. items we already possessed in the terms of the contract e originally had. As the caller went on and on about this great deal, I googled them and page after page there were sites, like this, exploiting them for what they are. This is not accurate since a variety of issues could prevent you from leaving your contract, no matter how much you pay them. Some things that can help you tell if a company is reputable and not trying to scam you are as follows: We only suggest companies that use escrow, so you dont have to pay them until theyve successfully helped you get out of your timeshare. Sunset World/Pura Vida Lifestyles Premier Cancun Vacations, Cancun Travel Unlimited,Sunset Group, PURA VIDA, club sunset cancun, sunset group, sunset royal Enticing people to buy a ripoff vacation packages, took my money $1625.00 for a membership, can't even access the website PURAVIDALifestyles, took upon themselves to terminate my membership . Business Profile Sunset Group Travel Club Contact Information 13611 s Dixie Hwy Ste 109 Miami, FL 33176-7262 Email this Business (908) 964-5967 Customer Complaints 18 complaints closed in. I also almost got scam by Sunset World too . I bought their package and regret it very much. they will admit that trading your private residency with someone else costs $189 each time. Not much else he can do he says. The contract referenced a set of "rules" that we had to follow and says we agreed that we were shown the rules and agree to them. i wonder is there is a law firm willing to undertake one? We are seeking total resolution. I'll never agree to waste a full day of my vacation with these scammers again. We finally were contacted by a person named Rosalia Silva Campos. please ask me how: [email protected]". Please don't fall for anything that has Royal Elite's name on it. I asked that if I decided I didn't like the "private residency" after using it a year or two from now, and since they claim these "private residencies ONLY go up in value" would they agree to buy it back from me at the same cost I paid. Once we initiated the contract dispute / cancellation, we were told that the RIMC fee would be refunded but after 2 unauthorized attempts to charge our credit card, I am leery of providing that information to them again. After multiple attempts to rectify the situation we escalated our complaint to PROFECO as well as registering our complaint with econsumer.gov. For example, they may tell you that the resort is about to be sold and if you dont buy a timeshare now, youll never be able to come back. I was in suspense. If youre hesitant about an investment opportunity, do some research before making a decision. The above comments confirmed my suspicion of a potential scam. Menu. After this threat of not issuing a refund, I filed a dispute claim to my credit card visa and submit all the documents that were needed including the cancellation letter that I handed to them .. When I get back to USA, another man from their company called me and asking the reason of my cancellation and said that the refund will be delayed because the reason of cancellation is personal and has nothing to do with them. Sunset Group, Customer Service Center - [email protected]. How to Get Rid of a Timeshare in Florida? Were happy to help in any way we can. I will continue contacting appropriate websites and agencies to present and/or post my case and the ongoing issues I have with Sunset and their goal to keep our money. This deposit, which we didn't even realize was being applied to a credit card that they apparently opened for us. The company is owned by RCI and has timeshares in some of the most desirable vacation destinations. Absolutely outraged! If someone offers you an amazing deal on a timeshare package or convinces you that you can save money on a particular service, theres a good chance that they are lying and are only trying to get money from you. Billing discrepancies of not charging the biennial maintenance fee when they had the credit card info on file and were charging monthly payments and then charging us a late fee. It does not say what "services" are. Sunset Group - Royal Fishermam, Playa Del Carmen Mexico BUYER'S BEWARE ! I was scammed in May 2018. But the contract actually lists only 7 months out of the year that we are allowed to use our "week". Our original contract told us that we could use those or any other Sunset property at any time. this is a site in teh USA who says they files a case. You may also end up having to pay hundreds or even thousands of dollars in fees. They gave us 4 of those worthless vouchers for Sandos resorts which are also worthless. Sunset Group, also called Sunset Hotel Group and Sunset World is a hotel management company that operates around the world. Not the case at all, they worked and worked on prices and packages for hours continuously offering more alcoholic beverages along the way. OMG, this scammers need to be stopped. - Tom D. We purchased our Sunset Fisherman's timeshare 10 years ago, my daughter and son-in-law also bought when we did. If you are seeking to get out of Sunset Group timeshare, checking on their website and getting in touch with customer service is the first place youd want to start. Ripoff Report | Sunset Group complaints, reviews, scams, lawsuits and Some of them even claim that they can help you with dropping your timeshare regardless of what the case might be. This effectively nullifies the contract. Salesperson promises that they can rent out their weeks for over 4 times the price of the maintenance fee. However, there are a few options available if you want to get out of your contract. Many dissatisfied customers have shared their bad experiences with the company online, and numerous class action lawsuits have been filed against the company over the years. Case #PSC 1701479 If you pressure them. Unfortunately, the company has been the subject of several class-action lawsuits in recent years involving allegations of fraud and breach of contract. How to Get Rid of a Timeshare with a Mortgage Balance? Business Profile Sunset Solutions Group LLC Collections Agencies Contact Information 200 E Arrowhead Dr Ste 5 Charlotte, NC 28213-6465 Visit Website (980) 938-5562 12 10 complaints closed in. Timeshare vendors often encourage people to go to a timeshare sales presentation by offering incredible prizes if they stay the entire presentation. The Better Business Bureau is a great way to check if a company is reputable. The lawsuit also claimed that Sunset Group uses high-pressure sales tactics, and that people were not given enough time to read the contract before being asked to sign it. Then told her I know they are scammers and not to bother me anymore. In fact, some people have said its impossible to cancel, and youre stuck paying the maintenance fees for the rest of your life. This scammers has to stop. Other than flying over and disrupting their sales with leaflets to potential suckers like us. Ask to use the internet to download the real form from the IRS. I cannot use my name but was scammed also. 1. They are refusing of course, luckily my credit card company is standing by me right now and have pulled payment back. Timeshare Exit Team Reviews, Cost, Scams & Ratings in 2023 Please we nees help. Unfortunately, almost every timeshare exit company promises to do the same thing. Of course they refused. to justify the additional $480 added to the $9, 815.00 balance. I feel Sorry for those who have suffered from this kind of scam. Refer to ARTICLE 99 - I was scammed by Sunset and would like to recover my USD 3, 000. looking for group to file I said "I said mail, not phone, not fax, and not email". I got all my $22, 275 Full amount back to my account I was so happy that I filed the dispute and got my money back . The Marketing Sunset Group conned me out of my money for a trip to their resort in Cancun. Its crucial that you learn how to identify a scam so can safeguard yourself and your finances in the future. Got a bill from Meridian Financial Services, Inc - DEBT COLLECTOR for $26, 307 yesterday.I am currently a victim of SUNSET WORLD RESORTS TIMESHARE fraud. After further review of our contract, we decided to cancel since we did not feel very comfortable about the whole business transaction. Sunset has thus far refused to refund nearly six thousand U.S. dollars, and has turned our account over to their collection agency, RMI. My credit score got dinged by 150 pts slowly climbing back up. If there is a lawsuit please let me know, I was a victim too. And because of these dissatisfied customers, several lawsuits have been filed against the company alleging breach of contract, fraud, negligence, and deceptive trade practices.
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