When We receive an offer by PayPal, We will obtain an authorization from the Buyer's PayPal account equal to the price, booking fees and delivery fees for the tickets. 4.1 Double Posting and Removal of Tickets. I'm aware that these tickets are in high demand, and this will be their last concert in the UK, so I managed to scrap together enough cash for a band I've been waiting my entire life to see. Thus, the ticket price shown (before our fees) may include VAT (UK or other) as appropriate. Typically, upon the Buyer completing the transaction, We collect payment from the Buyer for the listed price, booking fees, delivery fees, and taxes on our fees. viagogo charge for cancelling sale - knewlogistics.com Is It Legal for Viagogo to Charge Me a Sellers Cancellation Fee? It's the same with ticketmaster resale, it states it clearly in the t&c's, and it can be a very expensive exercise if you don't go through with the transaction. If We change this Agreement, We shall post a revised version of this Agreement, which shall automatically replace the terms of this Agreement. We use you're site often and I am very disappointed with the lie you sold. You agree not to include in your delivery to the Buyer any promotional or other commercial material that is not provided or approved by viagogo, other than a VAT invoice if relevant and if requested by the Buyer and viagogo. viagogo AG is registered in Switzerland, Company No. We don't as a general policy investigate the solvency of companies mentioned (how likely they are to go bust), but there is a risk any company can struggle and it's rarely made public until it's too late (see the. Please wait for me to edit this post before posting please false representation/ unethical behaviour. When We receive an offer by bank transfer, We will check to see if the bank account is valid. Tickets sales must be fulfilled via the delivery method indicated at the time of sale directly to the Buyer and no later than the shipping deadline communicated to the seller at the time of sale (Must Ship By Date). 7.3 Additional Policies. You tried to sell the tickets, a buyer agreed to buy the tickets and then you pulled out "due to unforeseen circumstances"?? I've sold WC tickets more than a month ago and Viagogo doesn't pay me. I have contacted the numerous times as they are using a slightly wrong email address for my PayPal therefore it isn't going into my account.my PayPal email is [protected]@ hotmail.co.uk but they repeatedly keep trying to send it to jenna-williams1'@hotmail.co.uk. we are looking into it, had to call back again to be told still looking into it ! 6.8 All Sales are Final. This info does not constitute financial advice, always do your own research on top to ensure it's right for your specific circumstances and remember we focus on rates not service. You also agree not to separately contact the Buyer at any time for any reason. https://www.youtube.com/watch?v=mGXViB2y2ys. You are responsible for maintaining the security of your username and password and You are responsible for any action taken under your username or password. The Seller will be paid 5 - 8 days after event if the delivery of the tickets was successful to the buyer. I will expect a response including an apology, I will then be forwarding invoices for fincial loss and will compensation for your irresponsible actions and service. How do I unsubscribe from your newsletter? Once the Seller lists tickets for sale, the Buyer purchases these tickets, and the Seller has confirmed the sale, the Seller is responsible for completing the transaction with the exact tickets the Seller has listed. so my next question is how are they going to know if the buyer successfully gains entry. You will need a username and password to access the Site and use the Services. I called back of which a different agent explained the situation and no tickets were available. The ticket was sold as 150 capacity, I confirmed the sale and wanted to ship the tickets over. I understand that there might be a reasonable transaction cost associated with cancelling a done sale and I am not trying to avoid it. 5.1 Investigations. Share your photos and videos with others to prove the truth of your words. If you cannot use the tickets you purchased and there is still time before the event date, we advise you to re-list them by clicking on the "Sell" link on the event that you have tickets for. You no longer need to deliver or drop off the tickets and you can disregard any previous communication received regarding this sale. No refunds, cancellations or exchanges will be issued for date or time changes, partial performances, or lost tickets. I recently sold 2 WWE RAW tickets for the London show through viagogo and I am still waiting for the money to be paid into my PayPal account which should have been completed the beginning of may when the event took place. Please note this does not include any sales or value added tax that may be payable on viagogos fees. If You do not qualify, do not use the Services. I want a refund off $1393.43 you have taken my money! viagogo charge for cancelling sale - akersmmm.com by vinay 7 months ago. I only became aware of Viagogo bad practice when it was broadcast on New Zealand television. No amendment, modification or supplement of any provision of this Agreement will be valid or effective unless made in accordance with the express terms of this Agreement. Copyright (c) 2006-2023, viagogo AG. During this time, the Site will be temporarily unavailable. If You do not agree with the terms of this Agreement or any revised version of this Agreement, do not continue to use the Services or this Site. 2.12 Seller Payment. When You sell tickets on viagogo, provided you provide the exact tickets listed for sale and the ticket Buyer successfully gains entry to the event, viagogo guarantees that you will be paid for your sale. If (a) a sale is cancelled for any reason; (b) we reasonably believe that you have committed fraud or other illegal act or omission during any buying or selling activity; (c) you leave a sale unconfirmed for more than 48 hours and do not Report a Problem; (d) subject to the exceptions set forth in Section 2.10 and 2.15, you aren't able to deliver the exact seats that you listed on the Site or send the tickets (and related passes if any) on or before the Must Ship By Date or you otherwise fail to fulfill the sale of your tickets or related passes; (e) you send incorrect, misrepresented, invalid, fraudulent or counterfeit tickets or related passes for any sale or portion of a sale; (f) You otherwise owe viagogo a specific amount; or (g) You otherwise breach this Agreement or owe Us a specific amount, then you authorize viagogo to withhold payment or charge your Payment Method any amount you owe us and all costs viagogo incurs due to your conduct, including but not limited to, a late shipment fee or late delivery fee, reprinting fee, shipping re-routing charges, the cost of replacement tickets or related passes, coupons, gift certificates, refunds, and other costs required to compensate the Buyer or Seller for his or her bad experience, with a minimum charge of $30 per ticket (or the equivalent in their listing currency). 2.1 Requirements. 1.2 Ticketing Exchange. It states that if an event organiser offers tickets to . I don't know if I need to talk. How Is Technology Changing How We Treat avarey947? Additional information can be found in our FAQs and on the ticket details pages. Do note, while we always aim to give you accurate product info at the point of publication, unfortunately price and terms of products and deals can always be changed by the provider afterwards, so double check first. There's no ' in my email address I have informed them off this and made sure it's right in my account but they still keep using the wrong email. Thank you for using viagogo! When You purchase tickets on viagogo, viagogo guarantees that You will receive the tickets You paid for in time for the event. If a Seller posts a ticket for sale on our Site, the option is provided to sell that for a fixed price. Report a violation. After check out the price all the sudden had gone upto100. This includes, without limitation, material that announces a website or invites the Buyer to visit a website other than viagogo, catalogues, business cards, business reply cards, bookmarks, coupons, flyers, solicitations or other marketing or advertising material. In Eastnor castle, not specified as outdoor. I can't believe they are allowed to do this and that there is no method of recourse especially when I told them within the hour I didn't want the tickets. Can I pick up my tickets instead of having them shipped? 3.2 Other Information. In addition, the Site could be unavailable during certain periods of time while it is being updated and modified. ComplaintsBoard.com is a leading complaint resolution website on the Internet. As part of the listing process, the Seller assigns a price to the tickets and provides information including but not limited to the event, date, section, seat, and row, and sale end date, all in accordance with the process outlined in the help pages. It is up to the Buyer to verify the most recent changes by contacting the box office or referring to official listings for any changes. viagogo provides a service that allows members who want to buy tickets ("Buyers") to find members who want to sell tickets ("Sellers"). 0 . arizona high school rodeo standings; cryptocurrency tax accountant near me You agree to cooperate fully with such investigations, including without limitation providing Us specific information regarding your right to a ticket, the source of a ticket, your acquisition of a ticket, and the price You paid for a ticket. Post author: Post published: June 9, 2022 Post category: how to change dimension style in sketchup layout Post comments: coef %in% resultsnamesdds is not true coef %in% resultsnamesdds is not true Dear Justin, Unfortunately we have had to cancel your sale 9181945 of your Adele tickets. I want to go to the rearranged concert or receive a full refund as the error was Viagogo's. 0. Should you experience problems with your tickets on the day of the event you must contact viagogo within 48 hours of the incident to report the issue. 6.2 Waiver of Consequential Damages; Liability Limit. We reserve the right to prohibit users from posting tickets on viagogo if they are not able to provide the exact tickets they posted on viagogo. Hello 2.10 Collecting Payment. Our suppliers and co-brand partners are third-party beneficiaries of this Agreement. If you are unable to deliver the tickets you sold, viagogo reserves the right to charge you the cost of finding comparable replacement tickets for the buyer. Ticket listings are a representation of actual seat location. In addition, You shall not now or in the future contest the validity of viagogo's Intellectual Property. The authorisation will remain on the Buyer's credit or debit card until the sale is completed or the order is cancelled. This does not prevent us from varying these terms without reference to them. In its FAQ for Can I cancel my sale? Be the first to hear about special offers. Our address is viagogo AG, Rue du Commerce 4, 1204, Genve, Switzerland. Note that this is separate from any Tax viagogo is required to charge on its fees. 2.6 Pricing Formats. list of all forged in fire contestants; brothers taste of asia shut down; john o'mara gangster squad; Please use caution when using the Site and remember that there are risks of dealing with people acting under false pretences. 4.1 Double Posting and Removal of Tickets. 6.10 Notices. You and viagogo are independent contractors, and no agency, partnership, joint venture, employer-employee or franchisor-franchisee relationship is intended or created by this Agreement. Because of this action I am now out of pocket for the train tickets and hotel booked which totals 230 excluding the ticket cost, and all I wanted was to get my tickets amended so I can attend the altered location. You may only use the Services if You can legally enter into and form binding contracts. This is a terrible service and will be going to the ombudsman if I do not get a satisfactory result of compensation. With pop up messages reading 'you are in a queue there are 11 in front of you' and 'hurry only 1% of tickets left' along with a 7 minute timer urging me to book the tickets quickly, I was convinced that this was the official website. You agree that payments owing to You for sales made through this Site may be suspended or delayed and that We are not obligated to pay You for any sales if We have a good faith basis to believe such sales were unlawful or otherwise made in material violation of this agreement. Today I got a notification from my CC that Viagogo just charged me $197 for the cancellation of sales. viagogo charge for cancelling sale - emhea.com How do I change the email address on my account? All rights reserved Privacy Policy | My Account This email was sent by viagogo AG and may contain confidential or privileged information. . The money is paid to us, and the Seller is compensated for the sale according to their selected payment method and the payment policy in the help pages. Shouldn't someone be keeping track of sales and preventing things like this from happening? You agree that We shall not be liable to You or any third party for any modification, suspension or discontinuance of the Site or any Services under this agreement, for any reason. We do not charge any fees for relisting tickets that you have originally purchased from us. If You have a dispute with one or more members, You release viagogo and all affiliated companies, officers, directors, agents, parents, subsidiaries, legal representatives and employees from claims, demands and damages (actual and consequential) of every kind and nature, known and unknown, suspected and unsuspected, disclosed and undisclosed, arising out of or in any way connected with such dispute. These Terms and Conditions (including any documents referred to in it) ("Agreement") list the terms of the agreement between you and viagogo Entertainment Inc ("viagogo" or "We" or "Us") for the buying and selling of tickets ("Tickets"), and all other services that We provide (the "Services"). Please note that service fee amounts may vary by event and are subject to VAT. This Agreement incorporates by reference the following policies and documents also found on this Site: 7.4 Governing Law. This was a missold ticket, not at all factual to the concert. Viagogo probably had to manually procure tickets on eBay or something. 2.5 Tax on Seller Proceeds. You agree that viagogo is not responsible in any way for the accuracy or suitability of any payment of taxes to any entity on your behalf. Note: this address is not the Customer Service address. In the case where multiple different Buyers are sharing the cost of a transaction and each paying part of the total amount (i.e. viagogo charge for cancelling sale. I bought 4 and spent 440 whilst tickets are still on sale for 40 each. If the listed ticket is not delivered, viagogo shall have the right to charge the Seller a replacement fee and other charges, as specified in Section 5. However, the Members are the sole decision-makers in finalising the sale or purchase of the Tickets. After confirming I was happy to sell they sent an email saying that o needed to post them today (which is not possible as I am away). You agree to cooperate fully with such investigations, including without limitation providing Us specific information regarding your right to a ticket, the source of a ticket, your acquisition of a ticket, and the price You paid for a ticket. So thank you viagogo for your emotional and financial loss today, I will not be booking through yourselves ever again and will be sure to inform others of the appaulling service. The Members acceptance of these General Terms of Use of the Viagogo Platform allows you (You) to access the Viagogo Platform that serves to bring together Sellers and Buyers and to make transactions on the www.viagogo.com site according to the terms defined below. Please note, selling prices for tickets traded on viagogo may differ from their original face value (i.e. Once the Buyer finds a matching ticket, the Buyer notifies viagogo with an "offer" that the Buyer is willing to purchase the ticket. It depends what the tickets are for and whether 50 per ticket is feasible. 1.3 viagogo Guarantee. No amendment, modification or supplement of any provision of this Agreement will be valid or effective unless made in accordance with the express terms of this Agreement. Terms and Conditions - viagogo ticket exchange This is so we can promote the sale of tickets and items that You list for sale. We are not involved in the actual transactions between Buyers and Sellers. The Sellers and the Buyers are hereafter jointly referred to as the Members. If you are unable to deliver the tickets you sold, viagogo reserves the right to charge you the cost of finding comparable replacement tickets for the buyer. There is an even bigger emotional cost due to people with learning disabilities not understanding why they cannot go to a shoe that has been booked and paid for months in advance and to top it off they are going thro a bereavement of a close family member just last week. 2.7 Making an Offer. Then I will be on the losing end of having the tickets nullified and not getting any payment whereas the buyer will get a refund. When We receive an offer by PayPal, We will obtain an authorisation from the Buyer's PayPal account equal to the price, booking fees and delivery fees for the tickets.