For example, what is and is not included in the price of a Galapagos Islands cruise may differ slightly from the information set out below and you should check the specified itinerary applicable to your booking. Does everyone booked on the Galaxy on Thanksgiving Day have the same final payment date? Cancellation Fee Schedule - Norwegian Cruise Line In the event of unavoidable and extraordinary circumstances means that we cannot guarantee your timely return home from your cruise holiday, Celebrity Cruises shall be responsible for necessary accommodation for a period not exceeding three nights per traveller. This includes heating pads, clothing irons, hotplates, candles, incense and any other item that may create a fire hazard. While every effort is made to ensure the accuracy of both our brochure and our website content, regrettably errors do occasionally occur from time to time, and information contained in our brochures may have changed since printing. Standard Fly/Cruise, Build Your Own Package (incorporating flights), Celebrity Cruise & Stay Package Holidays. For guests wishing to make a significant amendment to their booking outside of 69 days from departure, such as changing the ship, sail date, flights or brand, please note that a booking transfer fee is applicable. Canceled Sailings, Cruise With Confidence & More - Celebrity Cruises When is the final payment for my cruise vacation due? Information on health requirements is also contained in the UK Department of Health leaflet T6 (Health Advice for Travellers) available from your local Department of Health Office and most Post Offices, and on the UK Government website at www.gov.uk/foreign-travel-advice. RCL Cruises Ltd is an English company with its registered office address at 7 The Heights, Brooklands, Weybridge, Surrey KT13 0XW (company Number 07366612). If you or anybody travelling with you wishes to cancel either your/their holiday, you must contact us (if booking direct) or your travel agent and give notice in writing to ensure safe receipt of the cancellation. We regret we cannot guarantee that ships will call at every advertised port or follow every part of the itinerary. Guests are welcome to bring drones on their cruise for use on land only and outside of the port area. Where we cannot provide appropriate support or the services as requested, we will advise you as soon as possible. Except for flight inclusive bookings, all monies you pay to one of our authorised travel agents for your holiday with us will be held by the agent on your behalf until we issue our confirmation invoice. However, in the event we are found liable to you on any basis, our liability and/or obligations to you or your organiser will be no greater or different to the liability and obligations we have under these booking conditions to consumers who have a contract with us. Book now for the best price and offer guaranteed from 150pp deposit. Travel + Leisure is a registered trademark of Travel + Leisure Holdco, LLC, a subsidiary of Wyndham Destinations, Inc., and is used under limited license. final payment date? - Celebrity Cruises - Cruise Critic Community Leave April 18 on a 15 day cruise, outside cabin, if that makes a difference. Celebrity Cruises | Future Cruise Credit - RCI Cruise Flights may have at least one re-fuelling and/or other stop and this may not be shown on your confirmation invoice. In all cases, you must take account of payments received from any airline and/or other supplier in connection with your claim. Please be aware that some ports of call may not have an infrastructure capable of providing accessible access or transport for disembarking the ship. The value of the original FCC will now be added to the new FCC at 100% of its original value, plus 125% of any amount paid on the sailing Royal Caribbean cancelled because of the pandemic. Celebrity Cruises Extends Flexibility on Bookings into Early 2022 However, torch lighters and novelty lighters that look like guns are not allowed onboard. You can redeem any FCC by calling us! So that we may assist as much as possible, you must tell us about the problem as soon as possible. Where possible, you will be advised of any significant changes to your confirmed itinerary before departure from the UK see section 5.5 below. Celebrity Cruises or RCL Cruises Ltd limit of liability for any shore excursions activities is covered in section 4.6 of these Booking Conditions. For further information please contact Celebrity Cruises. You will receive a confirmation invoice from us confirming your arrangements and your protection under our Air Travel Organisers Licence numbered either 10486 or 10372. You must therefore provide us with any personal information legitimately requested by us at the time of booking your cruise or where requested later, by the date we require you to provide that information. Photo Via: Celebrity Cruises. You may then wish to contact your health adviser or pharmacy for advice on other preventive measures and managing any pre-existing medical conditions while youre abroad. PDF Questions & Answers for Our Travel Agent Partners Regarding the Royal Changes to the last confirmed itinerary for your cruise may become necessary after you have departed from the UK for a variety of reasons such as prevailing weather and sea conditions, guest emergencies, providing assistance to other vessels and the ship being unable to operate at its normal speed(s) due to unexpected mechanical or technical problems. About two weeks from payment date we tried to pay on line. The most we will have to pay you for that claim or that part of a claim if we are found liable to you on any basis is, except as otherwise expressly set out in the Booking Conditions, the most the carrier or hotel keeper concerned would have to pay under the International Convention or Regulation which applies to the travel arrangements or hotel stay in question (for example, the Warsaw Convention as amended or unamended and the Montreal Convention for international travel by air and/or for airlines with an operating licence granted by an EU country, the EC Regulation on Air Carrier Liability No 889/2002 for national and international travel by air). This means you may book a stateroom of a guaranteed minimum category type, (specified by us prior to booking) on your chosen ship. I just spoke with Celebrity and they have extended their final payment deadlines to 60 day prior to sailing but only for sailings through March 31, 2022. We strongly recommend that you supply the personal details for all guests (including full names, dates of birth and passport details) through our Online Check-In process as soon as possible after the booking is made, as this will help us ensure we can issue all flight and cruise tickets in good time. It is your responsibility to show that reasonable skill and care has not been used if you wish to make a claim against us. Boarding times can vary by itinerary and by stateroom number, please check your e-docs. 1. Posted August 3, 2010. In order to process your booking, we need to collect certain personal details from you. Learn how to make payments, view your booking details, make changes to your booking, and more. By using, participating in, engaging, or booking any recreational activity, you accept these risks and agree that Royal Caribbean International, Carrier, its employees, directors, servants and agents are not liable for any claim by you, your dependents or legal representatives in negligence, breach of contract or statute or statutory duty resulting in personal injury or death, any direct/indirect or consequential loss or damage including without limitation of financial loss (such as loss of profits or use of capital or revenue or otherwise),or for any punitive, exemplary, special or incidental loss or damage. If any surcharge is greater than 8% of the cost of your holiday (excluding any amendment charges) and we advise you in writing no later than 20 days prior to the start of your holiday, you will be entitled to choose one of options (a), (b) and (c) as set out in section 5.5 below. Checked on line 0 balance to pay. Such companies, organisations and third parties may be outside the European Union, Norway, Iceland or Liechtenstein if your holiday is to take place or to involve suppliers outside these countries. These Booking Conditions are governed by the laws of England and Wales, and any claims or disputes must be resolved by alternative dispute resolution or under the laws and exclusive jurisdiction of the Courts of England and Wales. Celebrity Web-Site - Final Payment Date - Glitch? - Celebrity Cruises All airlines operate a non-smoking policy. 8.Title: Visio-BES Org Chart March 2022 DRAFT.vsd Author: GForman1 Created Date: 3/28/2022 4:37:11 PMThe VI Guidance establishes a step-wise evaluation procedure to be used in conjunction with other DTSC guidance. Please note that passengers embark, travel in and disembark tenders at their own risk. Drones used on the ship will be confiscated till the end of the cruise. You must accordingly check your e-documents very carefully immediately upon receipt for confirmation of correct flight times. No problem. If your complaint is written on behalf of other members of your travelling party, their full names and booking reference numbers must be clearly stated in the correspondence together with their authority for you to handle the complaint on their behalf. A. We reserve the right to reassign guests to a standard stateroom where there is no genuine medical need for an accessible stateroom or cancel the booking, in order to ensure the above. Celebrity Cruises reserves the right to revoke or otherwise restrict drinking privileges of any guest, regardless of age. The program was first introduced last year on March 6, 2020, and gives guests far more flexibility to cancel cruises after final payment was due, and introduces a shorter time window when the . Minor change: Examples include a cruise itinerary change from one port of call to another; a change from one days port of call to one day at sea; a change in timings for any port(s) of call but the ship still calls at all confirmed ports; a change in order of ports that are visited; and a change in the time of your departure or return flight that is less than e.g. Therefore, a new booking will be created incorporating any new business rules or terms and conditions applicable. the carrying of any special medical equipment, assistance animals, wheelchairs, assistance at the airport/port/on board or relating to ship or hotel accommodation at the time of making a booking. 2023 Celebrity Cruises, Inc. If you book an Celebrity Cruises cruise-only holiday in conjunction with other services (such as flights, on-shore accommodation and/or ground transfers) which are arranged or provided by a travel agent or tour operator (travel organiser) with whom you book and not provided by us, your contract for your entire holiday including the cruise and all other such services and arrangements will be with your travel organiser and not with us. Celebrity Cruises may charge a reasonable fee for such services. We strongly recommend that you check with the airline for confirmation of your baggage allowance as in some instances, baggage allowance can be limited to as little as 15kg. Cruise only guests who have made their own arrangements will need to contact their travel provider for assistance. For flight inclusive bookings, all monies paid to such authorised agents for your holiday with us will be held on our behalf until they are paid to us or refunded to you. For bookings confirmed or amended on or after 1 July 2021: 6 to 14 days: 90%, 29 to 69 days: 50%, 70 days or more: Deposit only (including any increased deposit amount to cover the booking of non-refundable items). In any event the actual flight times will be those shown on youre e-documents, which will be emailed to you approximately four weeks before departure. Please be advised that the minimum cancellation charge will always be the loss of deposit including any increased deposit amount if you have purchased advance purchase air fares. Prohibited items are at the discretion of the Chief Security Officer and the Staff Captain and include, but are not limited to: Firearms and ammunition, including realistic replicas Sharp objects, including knives and scissors Illegal drugs and substances Candles, incense, coffee makers, clothes irons, travel steamers and hot plates (Items that generate heat or produce an open flame. We would also like to store and use your personal details for future marketing purposes, (for example sending you a brochure or details of a promotion). Accordingly, we cannot accept any liability, whether in contract, tort or otherwise, in relation to such activities. Such bookings will be treated as normal bookings subject to the above comments on special requests. Reservations that are not paid in full by the final payment due date are subject to cancellation and in the event a reservation is canceled, a cancellation fee will apply. Please note that flights may only be purchased as part of a package and with a Celebrity cruise. Please note: Where a carrier or hotel would not be obliged to make any payment to you under the applicable International Convention or Regulation in respect of a claim or part of a claim, we similarly are not obliged to make a payment to you for that claim or part of the claim. If you do not have access to the Internet, please see your travel agent or contact your Personal Cruise Specialist if you have booked direct. If the value of the Future Cruise Credit covers the full deposit amount, no additional funds will be owed until the Final Payment due date, at which time any cruise fare balance and taxes/fees must be paid using another form of payment. If we consider that, because of your special needs, your chosen holiday may be unsuitable, we will advise you as soon as possible after you have provided information to us about your and assess any possible alternatives. Should your needs change after booking or you become aware that you need assistance as described above you must notify us immediately and we will make reasonable efforts to assist you at that time. Such promotional GTY categories are defined as follows: XC - Concierge Class balcony stateroom. In appropriate cases we are entitled to ask you to reduce your claim by the amount received from any insurance companies. Your local booking office is RCL Cruises Ltd with address at Building 7, The Heights, Brooklands, Weybridge, Surrey, KT13 0XW. We will offer you at least one alternative holiday of equivalent or higher standard for which you will not be asked to pay any more than the price of the original holiday. Please check with your Vacations To Go cruise counselor for cancellation and refund policies for Celebrity cruises. Based on the information you provide about any special needs you may have we will assess the suitability of the trip based on those needs as we owe you a legal a duty of care to ensure you are reasonably safe whilst in our care. Earn points on every sailing and enjoy discounts, offers, and perks that all add up to an even more incredible cruise vacation experience. We cannot accept any bookings which are conditional on your preferred seating being or becoming available before departure. I have never heard of a grace period. Please be advised that if your booking was made prior to 01/07/2021, the final payment is due 57 days prior to the start of your cruise. 379. The changed arrangements will then be treated as a new booking. IMPORTANT: A violation of Celebrity Cruises Guest Behaviour Policies are cause for appropriate corrective action, including confiscation of improper materials or items, ejection of the guest from the ship or refusal to allow you to travel on or termination of future cruise bookings. Our own processes and procedures change in line with those policies. Please note that any amendment or transfer fees will also be charged when a booking is cancelled. Guests holding non-British passports should check with relevant embassies. The travel organisers own booking conditions will apply to your contract. If you are interested in upgrading your flight to a destination featured in this brochure, please notify your Personal Cruise Specialist at the time of booking and we will provide details at that time or your request will be passed on to the Air Sea department. Please check all details are correct as soon as you receive your Confirmation Invoice, electronic cruise documents, flight tickets, ATOL Certificate (where applicable) and any other documents from your travel agent or us. VisaCentral are pleased to offer discounts to Celebrity Cruises guests when booking online through the above web link. The limit of our liability for death and personal injury for non - shipping incidents is limited to 400,000 SDRs (approximately 379,000). The flights used in conjunction with our cruises may be based on special fares and may not be by the most direct route. Please be advised that if your booking was made prior to 01/07/2021, the final payment is due 57 days prior to the start of your cruise. This is extremely unlikely but if this situation does occur, we regret we will be unable to make any refunds (unless we obtain any refunds from our suppliers), pay you any compensation or meet any costs or expenses you incur as a result. Very rarely, we may be forced by force majeure (see section 5.10 below) to change or terminate your holiday after departure but before the scheduled end of your time away. 2.7 Are there any formal health requirements? We reserve the right to increase or decrease the prices of unsold holidays at any time. Already booked? For more information about financial protection and the ATOL Certificate go to http://www.atol.org.uk /ATOL Certificate. 3.2 What class of flight seat/ticket is booked? You are viewing the Booking Conditions applicable to cruises with Celebrity Cruises (and any related goods and services booked through Royal Caribbean Group) purchased in the United Kingdom (UK) only. The prices shown in this brochure show from prices. All bookings are subject to these booking conditions. Celebrity Cruises Inc. and RCL Cruises Ltd both hold an Air Travel Organisers Licence (ATOL number 10486 and 10372 respectively) issued by the Civil Aviation Authority (CAA). A cancellation can come for any reason on any booking made by January 31, 2022. If your sailing was cancelled as part of the Celebrity COVID-19 operations suspension, you will receive one Future Cruise Credit combining the two amounts . If these are found, they will be confiscated. Please refer to section 1.11 when making a significant amendment within 69 days of your departure date, as your booking variation may be treated as a cancellation of your original booking and cancellation charges will apply. for advice and the most up-to-date health requirements for all destinations featured in this brochure at least 8 weeks prior to travel. You must have travel insurance which covers your medical care, quarantine and repatriation in the event that you contract COVID-19. Final Payment Date? - Celebrity Cruises - Cruise Critic Community I booked both my cruises before 8/1/2010 but they moved both their due dates by 5 days on the My Reservation page. A. To "Lift & Shift" the eligible booking, contact Celebrity Cruises at 1-844-418-6824 in North America or (316) 554-5961 worldwide. Please consult your travel agent or us directly for deposit, payment, cancellation and other information. If you fail to follow this complaints procedure, your right to claim the compensation you may otherwise have been entitled to may be affected or even lost as a result. Experience, Learn, Connect with Three Distinct Programs Application Deadline: February 17, 2023 Program Fee Final Due Date: March 15, 2023 Program Fee: $4,895 ($4,495 if paid by Dec. . In all cases, you must give credit for payments received from any airline and/or other supplier in connection with your claim. We reserve the right to vary minimum age limits without notice where local laws require or where we deem it desirable or necessary. All flights are also subject to the following conditions: All flights are subject to availability and the conditions of carriage of the applicable airline which may be viewed on the airlines dedicated website or are available on request. peanut head. By using, participating in, engaging, or booking a recreational activity you acknowledge, agree and understand that the risk warnings contained above constitute a risk warning for the purposes of any relevant legislation. When this information is provided at the time of booking or subsequently, it is subject to change (including the substitution of non-scheduled flights for scheduled air services and/or re-routing of air travel due to scheduled air services being withdrawn or changed or being unavailable). However, at the end of the entire process, it acknowledged my payment but indicated that I still owed a little over $300, which was the exact amount of the gratuities for the cruise. The provisions of the Convention relating to the Carriage of Passengers and their Luggage by Sea 1974 as supplemented and/or varied by any other applicable legislation from time to time in force including, but not limited to Regulation (EC) No 392/2009 (together The Athens Convention) applies to your cruise as well as the process of getting on and/or off the ship. Celebrity Cruises. For full details please refer to our website. Copies of the applicable International Conventions and Regulations are available from us on request. All guests should ensure they have appropriate personal travel and medical insurance before departure. Please note that the upgrade package may differ from the upgrade package offered by the airline. You will need to have your booking ID and date of sailing to hand or, if we have already received this information from you at the time of booking, verify that the details we are holding are complete and accurate. The from prices are calculated using the lowest stateroom category available and this pricing may not be available on all sail dates shown. Please note we do not guarantee travelling with guests will be confirmed on the same flight arrangements, although we endeavour to meet this special request. flight cancellation and rebooking fees, administrative fees or other charges or costs deriving from such transfer, both you and the other party shall be jointly liable to pay those fees, charges or costs. Seating requests cannot be guaranteed. Depending on the reason for cancellation, you may be able to reclaim these cancellation charges (less any applicable excess) under the terms of your insurance policy. If we as ATOL holder fail as a business, any money held at that time by the travel agent acting as our agent, or subsequently accepted from you by the travel agent is and continues to be held by that travel agent on behalf of and for the benefit of the Trustees of the Air Travel Trust without any obligation to pay that money to us as principal ATOL holder. All standard fly/cruise package and standard cruise only prices quoted in this brochure are per person in UK Sterling and are based on two people sharing the specified stateroom. At Celebrity Cruises, we pride ourselves on the quality of our staff. Royal Caribbean Cruises Ltd. do accept all major credit cards. Where there is a price error, we will advise you and give you the opportunity to either pay the correct price or cancel your booking. All Activity; Home ; Categories ; Cruise Lines "A - O" Celebrity Cruises ; Celebrity Web-Site - Final Payment Date - Glitch? Please note we do not have any liability to you in these circumstances. Guests assume full responsibility for understanding all local authority rules related to drone usage and for obtaining any required permissions for drone operations. Any additional bag will incur charges. We will do so as soon as we become aware of the error. Deadlines for cruise deposits, payments & refunds (cheat sheet) Royal Caribbean Continues to Offer Flexibility for Guests With Three If transportation costs or dues, taxes or fees payable for services such as landing taxes or embarkation or disembarkation fees at ports or airports increase or decrease or our costs increase or decrease as a result of any adverse or favorable changes in the exchange rates which have been used to calculate the cost of your holiday. Please note that Kosher food and other special meal requests may not be the same standard and offer the same range as the food provided under the general menu. Ships' Registry: Malta and Ecuador. Special arrangements for those guests with reduced mobility or disability may be available on certain shore excursions that have been risk assessed as suitable. The time limits for notifying any loss, delay or damage, and the maximum amount which will be payable by us or the supplier concerned, are as follows: Any damage or delay, which is apparent, must be notified to ourselves and the supplier of the service concerned (if it is not us) before or, at latest, at the time of departure from the ship or, for other services, whilst using or at the end of using those services. Celebrity Cruises fleet of ships offer more space, more options and more luxury, including 29 sophisticated restaurants, bars and lounges and state-of-the-art theaters and entertainment. Alternatively, a UK Global Health Insurance Card (GHIC) gives you the right to access state-provided healthcare during a temporary stay in the European Union (EU). These policies are subject to change without notice and without liability to Celebrity Cruises. 2.1 What about valuable or important items? For U.S. departing cruise and long haul destinations, hotel accommodation (room only basis unless otherwise stated) and transfers canbe added to bookings and at an additional cost. Information on health is also contained in the Department of Health leaflet T6 (Health Advice for Travellers) available from your local Department of Health Office and most Post Offices. Dining times may vary slightly on port days due to shore excursion departures. We, or the suppliers identified on your ATOL Certificate, will provide you with the services listed on the ATOL Certificate (or a suitable alternative). Please note that your booking will be re-priced in-line with the up-to-date business and price rules and a new confirmation invoice will be issued. To ensure a healthy sailing, we request that guests complete a questionnaire at check-in to confirm if they are suffering from or showing symptoms of gastrointestinal type illness or other illnesses that spread easily from person to person. We store these images for a short time in case they are needed by investigative authorities. Final payment of the balance must be received at Royal Caribbean's offices at least 75 days prior to the sailing date for 1 - 4 night cruise vacations and 90 days prior to the sailing date for 5-night or longer cruise vacations. Find everything, but, what I wanted to know. and may also involve stops en route to your final destination which may involve you disembarking from the aircraft or changing aircraft and/or . Guests are allowed to bring aboard, on embarkation day only, 2 bottles (75cl) of wine or champagne for consumption within their stateroom. No action is required on the part of guests or travel agents, and no cancellations will occur until the new final payment date. NOTE: The only exception to this policy are curling irons and hair straighteners. Find a Bargain Please choose a vacation type.