I can hardly imagine anyone who has stayed here ever wanting to come back unless he has a glutton for punishment. We finally had the engineer come, and he said oh well the heat is off in the hotel. Pre pandemic we traveled extensively. There was no staff for the front desk, with one person and 30 people trying to check in. Obviously, Beach Bum Holiday Rentals & Property Management, Tori M. said: I am a traveling nurse, so I often have to find housing site unseen. Retail is sparse on these park blocks, so there's very little indigenous street life; virtually everyone you'll see there will have a camera hanging around their neck. Our problem was just a total lack of personnel or any interest in making our stay even minimally acceptable. ft. I then called Marriott again and, after being hung up on while transferred three separate times, reached a supervisor who told me she'd have the manager of Essex House call me that day. To learn more about our Central Park Terrace Suite or Presidential Suite, please contact us directly: Email: [email protected], Unlock your stay with the Marriott Bonvoy App, Our NYC hotel rooms and one-and two-bedroom suites boast luxury amenities and Art Deco designs, Look your best in Midtown Manhattan with marble bathrooms, deluxe bedding and other tailored perks, Feel connected in your hotel room or suite which offers high-speed Wi-Fi and an ergonomic workspace, Two-bedroom hotel suites offer connecting rooms and plenty of living space for groups in Midtown NYC, Enrich your experience from our pet-friendly hotel room or terrace suite with views of Central Park, This New York hotel includes a spa and 24-hour fitness center with Peloton bikes. Taxes and fees that are shown are estimates only. This hotel was perfect - super friendly staff, loved being located right across the street from Central Park and close to 5th avenue (window) shopping! However, just two blocks east is Fifth Avenue, home to some of the most exclusive boutiques in New York City. This 4.5-star hotel is 0.6 mi (0.9 km) from Broadway and 0.6 mi (1 km) from Times Square. Please feel free to contact me to discuss in more detail [email protected] Thank you. The coffee was self service with a multi-functional machine to dispense espresso, cappuccino, etc. Now, wanting to dip a toe into the travel scene again, we have booked a few trips. . +1 212-582-5100 Open for Lunch & Dinner 0.1 miles from JW Marriott Essex House New York Restaurant Room service Special offer Visit hotel website 2022 Hilton Club The Quin New York View Hotel 3,697 reviews 0.1 miles from JW Marriott Essex House New York Free Wifi Fitness center Visit hotel website 2022 Thompson Central Park New York View Hotel 242 reviews Do not park at the hotel. Breakfast Furthermore condo owners are offered benefits at all JW Brand Hotels and Resorts worldwide as an exclusive offer from Marriott, the building's . Big mistake. Select Rooms at JW Marriott Essex House New York Free Cancellation Breakfast Included Pay at Hotel 12 Room Types Options Price 3 photos Room, 1 King Bed, Non Smoking 330 sq.ft KingBed Work Desk More Details RECOMMENDED Room Only | Non-Refundable Non-Refundable No meals included More Details Per Night 63,585 57,218 + 8,729 taxes & fees The restaurant is modern and truly one of the finest on this end of Central Park. Join us for signature brunch selections or after-hours drinks at the cocktail lounge. This 4.5-star hotel is 0.6 mi (0.9 km) from Broadway and 0.6 mi (1 km) from Times Square. Staff was superb, as was the stay. SOUTHGATE Bar & Restaurant tempts guests with enriching views of Central Park South, delicious American dishes and locally sourced ingredients for a casual lunch or dinner in NYC. The buffet was terrible with sub-par quality offerings yet pricey. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Our problem was just . Will definitely return for another stay at JW Marriott Essex House! The restaurant was open limited hours with limited food. Sure enough, there were bogus charges. Booking a hotel can be one of the most daunting elements of a trip to, Introverts are often thought to be shy and timid, though recent studies have shown that this isnt always the case. I then had to call Essex House AGAIN and speak to someone in Accounting and ask that the email showing the refund be sent to me immediately. We decided just to ignore it and proceed about our stay anyways. Your . The JW Marriott Essex House is home to the PRIMP Spa, which offers an array of treatments like massages, body scrubs, and facials. Travelers looking for a truly standout property should consider the Mandarin Oriental, New York, which is nearby and has well-sized rooms with impressive bathrooms. Read the latest reviews for JW Marriott Essex House New York in New York, NY on WeddingWire. Yes, paid private parking on-site, paid public parking on-site, and valet parking are available to guests. (Who are we kidding? Exclusive direct offer includes a discount and free breakfast! Directly opposite the hotel is Central Park,. JW Marriott Essex House has been classified as a New York Historical Hotel since 1931. Adjacent is the 24-hour fitness center that, although it is rather compact, offers a good array of cardio and strength-training machines. The upgrade was very much appreciated Bellman Mr Q was very helpful and courteous Felix at the reception was professional.Its nice to meet Madeline . It is minutes from Lincoln Center, Columbus Circle, Fifth Avenue, and numerous other NYC attractions. Valet parking is available for a steep fee and doesnt include in and out privileges. JW Marriott's New Spa Concept Says You Can, Hotels with Views of the Macy's Thanksgiving Day Parade in New York City. However, snagging a prime spot along the parade route can require waking up incredibly early in the morning and jostling with thousands of others for space. We were told other guests were being allowed to checkout later Thats great but what about other guests. Pre pandemic we traveled extensively. This July was horrendous. Breakfast in the on-site restaurant was a complete waste of money. There was a king size bed with a leather clad bed-head plus an ottoman at the foot of the bed. Great amenities; great restaurant/bar, and food. Thank you very much to Laura Burton ( Resident Manager) of JW Essex House in Central Park New York City and Madeline Vargas, Executive Assistant it was an amazing stay at our beautiful suite . If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. If you buy something through our links, Oyster may earn an affiliate commission. We were given a room after a long flight that had been flooded the night before. That will make for some happy wedding, 160 Central Park South, New York City, New York 10019, United States, http://www.marriott.com/hotels/travel/nycex-jw-marriott-essex-house-new-york/. The hotel is pricey and Im not sure we would have stayed there if we didnt have points to use. Great surrounding restaurants, fashion houses/venues, entertainment, sightseeing spots/landmarks. I swiped my credit card for the standard $150 security fee and proceeded to the room. The location couldn't have been more ideal! Reserve a connector room or suite and expand the living space for your family, friends and groups. Major attractions such as Times Square, Rockefeller Center, St Patricks Cathedral, and the MoMA can all be found within a 15-minute walk of the Essex House. Nothing I can do. Bonvoy insisted the case was in Essex House's hands and there was nothing further they could do. Spacious family connector rooms benefit from expanded living areas, and suites with terraces overlooking Central Park are available, as are pet-friendly accommodations. Yes, pets are typically allowed, but it's always best to call ahead to confirm. Mitt Romneyran by on the street outside. Let's just say perfection. Our exquisite JW Terrace Suite features a wraparound terrace that faces the Manhattan skyline. 160 Central Park South, New York, New York, USA, 10019, Per room - 1 pet 25 pounds max with USD 150 fee and signed waiver at check-in. Location Facilities Most popular facilities Paid Wi-Fi Parking Baggage storage 24-hour services Food/ Drinks Thank you to the team! Many have wonderful park views, but some are showing wear despite the extensive 2017 renovations (and high price tag) and overlook a wall. The spa is excellent, and the on-site Southgate Bar & Restaurant is popular among visitors and locals alike. Located 3.4 mi (5.5 km) from the airport, JW Marriott Essex House New York offers a great location, putting you within just a 10-minute walk of Central Park and Broadway. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Too many better options. Nothing I can do. We were the first guests, Marina B. said: HIGHLY RECOMMENDED! Our upscale Central Park South hotel in New York City sits adjacent to Central Park. We love every time of the year!) We went down to the restaurant and chose to have the buffet - well, the worst buffet I have ever seen. The hotel offers a distinctive collection of premiere suite accommodations, including the JW Terrace Suite, Central Park Terrace Suite, and Presidential Suite. The iconic, 528-room JW Marriott Essex House New York is a luxury hotel located right across the street from the southern edge of Central Park. As of 28 Dec 2022, prices found for a 1-night stay for 2 adults at JW Marriott Essex House New York on 8 Jan 2023 start from CA $510, excluding taxes and fees. What food & drink options are available at JW Marriott Essex House New York? No room services, no fridge in room, not even a tea kettle. Brand JW Marriott Built 1931 Renovated 2017 Total meeting space 17,544 sq. Fabulous hotel! Art Deco touches, such as velvet chairs, silk-like curtains and bed skirts, patterned carpets, and a combination of dark and lighter colors make rooms feel elegant and stylish. Thanks again to Essex House team for our wonderful stay in NYC! Thank you! 5th Avenue and all the great shops are also walking distance, along with some of the great restaurants such as Sara Beths and Serendipity 3. We finally had the engineer come, and he said oh well the heat is off in the hotel. Are there opportunities to exercise at JW Marriott Essex House New York? Location. When I told the front desk they said a manager would contact me. But spring holds a special place in our frozen winter hearts., It seems like everyone we know is lacing on sneakers and hitting the ground running these days. There's fine dining, a late night menu and room service to keep you fully fueled, as well as PRIMP spa to ensure there's enough relaxation versus city-hustle-and-bustle busyness. Not worth the $$$ at all! Staff does their best despite the circumstances. JW Marriott Essex House New York elevates your dining experience in Midtown Manhattan. Needless to say, ourWe stayed at this hotel in January and had a great stay. This July was horrendous. Building: JW Marriott Essex House 160 Central Park South, New York, NY, 10019. The front desk has multilingual staff on hand 24/7 to help with tours or tickets, dry cleaning/laundry, and securing valuables. The temperature would not go above 63. Sincerely, JW Marriott Team, Rooms May Be Refreshed But Service is Still Terrible. Enjoy amenities including a fitness center, PRIMP Spa and our signature on-site restaurant, SOUTHGATE Bar & Restaurant. Ask the Community Ask a question Q: Bathrooms are clean and come stocked with Aromatherapy Associates toiletries, but the design style varies between rooms. A chaise lounge was very worn with material missing on a section of the piping. I find this establishment to be shameful and terribly inadequate! Get inspiration and plan your next getaway. Unlock your stay with the Marriott Bonvoy App, 6:30 AM-11:00 AM, 12:00 PM-3:00 PM, 5:00 PM-10:30 PM, 6:30 AM-11:30 AM, 12:00 PM-3:00 PM, 5:00 PM-10:30 PM. (I wish I did more planning because we had already bought tickets in advance) Im a little sad we didnt get to experience hotel restaurant/bar because we already had plans for both the night before and the morning after, but Im sure. Guests can relax and enjoy a variety of beauty and spa treatments. But there are ways to get, Youve finally decided to visit New York City, so where are you going to stay? Yes, it conveniently offers a business center, meeting rooms, and a banquet room. Ask 4425Travel about JW Marriott Essex House New York, We compared the lowest prices from 8 websites, We compared the lowest prices from 9 websites, voco Times Square South New York, An IHG Hotel, Courtyard New York Manhattan / Times Square. 352 reviews of JW Marriott Essex House New York "A nice central location for a business or leisure trip to the city. By the way, Destination Fee was totally worth it because it also included 2 complimentary tickets to the rink! This hotel is convenient to the major museums of NYC and Fifth Ave shopping. Picture Perfect Location The JW Marriott Essex House New York proudly stands on Central Park South. The room was very clean and well kept, on the high floor, facing Central Park - thanks a lot to hotel team for this little new years gift! I have been platinum with Marriott for about 10 years now & travel a lot both for work and leisure. We are open with full services now, I apologize for this experience. Tripadvisor performs checks on reviews. We mentioned both before we arrived. Wi-Fi is only free in the lobby and other public areas. We arrived late at night and in fact it was 3am UK time - the checkin was abrupt and unsympathetic. I have been platinum with Marriott for about 10 years now & travel a lot both for work and leisure. As a Life Titanium member with 1,700 Marriott nights, we were upgraded to a very spacious two room suite. This room was like an icebox box - literally. Taxes and fees that are shown are estimates only. I had a one night stay here Dec. 17-18, peak Christmas time in NYC. I have shared your experience with our team. We, unfortunately, were using Marriott points and had a view of the inner shaft. Rollaway beds are only permitted (for a fee) in larger Family Rooms and suites. Tripadvisor performs checks on reviews. Prices are subject to change. Book JW Marriott Essex House New York, New York City on Tripadvisor: See 2,366 traveler reviews, 1,095 candid photos, and great deals for JW Marriott Essex House New York, ranked #305 of 520 hotels in New York City and rated 4 of 5 at Tripadvisor. Excellent location across the street from Central Park, Within two blocks of nine subway lines and several buses, Stylish rooms with pillow-top mattresses, minibars, and flat-screen TVs, Some rooms and suites have wonderful Central Park views, Excellent spa offers body treatments and salon services, Small 24-hour fitness center with cardio and strength-training machines, Casual American restaurant off the lobby, plus 24-hour room service, Extensive flexible meeting space, business center, and catering services, Executive Lounge offers free breakfast, hors doeuvres, and non-alcoholic drinks, Pets welcome for a fee; weight restrictions apply, Some rooms are showing wear and/or have mediocre views, Only suites have coffeemakers (free coffee available in the lobby), Smallish entry-level rooms (common in New York City). Now, wanting to dip a toe into the travel scene again, we have booked a few trips. Southgate Bar & Restaurant has direct street access and floor-to-ceiling windows overlooking Central Park, which make it popular not only among guests but among visitors and locals alike. In hospitality, JW Marriott Team, I was in NYC for the CNN Heroes 2022 televised show and event festivities Dec. 10-12 hosted by Jelly Ripa and Anderson Cooper. Experience rich history and exquisite Art Deco inspired surroundings at the JW Marriott Essex House New York. We stayed for a few nights in a junior suite. Sure, introverts may relish their alone time, but some just function better in smaller groups or in shorter social periods. This stylish urban boutique hotel in New York's Garment District is located in a historic building that was once a tea salon and hat factory. In fact, one towel was actually fraying.--Definitely avoid the restaurant!!! Even when open it is the worst breakfast I have ever had at a JW. The Essex House is a business-friendly hotel that offers a wide array of convenient perks for those traveling for work. Weighing the pro's and cons, the pro's greatly great points greatly overcome the complaints. From Jamilla at check-in, to Ramon, to Omar at the restaurant, to guys at the bell desk everyone treated us like we were guests of honor there. She was clearly new and not well trained. more. No room service. I am so sorry to hear about your stay. The Essex House is also one of New York's go-to luxury hotels for notable names. You can enjoy a drink at the bar/lounge. We were only there for 2 nights for family wedding. Saturdays at 7am - Learn about the history, culture and architecture of Central Park as the guides from City Running Tours lead Essex House guests through an invigorating run. We enjoyed beautiful views and could even see famous Wollman rink in Central Park right from our window! The distinctive, well-appointed hotel rooms and suites combine Art Deco touches, plush bedding, marble bathrooms, minibars, ample desks and Wi-Fi. If you're a regular Marriott property during the pandemic and charging $125/nt, then I really don't expect anything more than a clean room. The front desk clerk said that our room as available- great!- and we could go straight up. The restaurant was open limited hours with limited food. JW Marriott Essex House New York. There were four intense hot blowers in the room blowing hot air everywhere, and yet we were given this room. . American grill specializing in seafood hosting live music nightly. Yes, guests have access to a fitness center, a sauna, and fitness classes during their stay. Settle into a seat near a cozy fireplace and take in the view of Central Park from our floor-to-ceiling windows. You can email us at [email protected]. Are pets allowed at JW Marriott Essex House New York? Additional luxuries include a convenient powder room, an in-unit Bosch washer/dryer, and INNCOM by Honeywell system to control the temperature and lighting. JW Marriott Essex House New York boasts elegant rooms with a flat-screen TV with cable and a minibar. I've been on the phone with Essex House or Marriott Bonvoy almost every day since then while one blames the entire situation on the other person. JW Marriott Essex House New York. Bad decision on our part to eat there. Which room amenities are available at JW Marriott Essex House New York? The hotel architecture and art deco decor preserves the building's rich history with curated art, delicate flourishes, geometric carpet patterns, silver leaf wall coverings, crystal lamps and chandeliers found throughout the hotel which all reflect the glamour of the fashionable art deco era. Speaking of the menu, the food was absolutely delicious. Property Location With a stay at JW Marriott Essex House New York, you'll be centrally located in New York, steps from Central Park and within a 5-minute walk of Columbus Circle. Ask KS12-Chicago about JW Marriott Essex House New York, Ask portlandmom12 about JW Marriott Essex House New York, Ask Sigler4267 about JW Marriott Essex House New York, Ask onobed about JW Marriott Essex House New York, Ask betterthanMichelin about JW Marriott Essex House New York. Do not stay here! It features spa services, a 24-hour fitness center and rooms with custom designed furniture. The Grand Salon can accommodate up to 550 people for a reception or 400 . Finally our third room was acceptable but we had other problems. OMGWhat a great hotel! The staff speaks multiple languages, including English, Spanish, French, German, Portuguese, and Arabic. The rooms are nice sized with furnishings that are a bit dated. Full American breakfast, fee from 47.00 USD, Open for lunch and dinner Dress code: Formal Phone: +1 212-371-7777, Open for dinner Dress code: Formal Phone: +1 212-823-9500, Open for breakfast, lunch and dinner Dress code: Casual Phone: +1 212-245-9800, Open for lunch and dinner Dress code: Formal Phone: +1 212-582-5100, Open for lunch and dinner Dress code: Casual Phone: +1 212-541-9000, Open for lunch and dinner Dress code: Casual Phone: +1 212-713-0015, Open for dinner Dress code: Jacket Phone: +1 212-288-0033, 1996 2023 Marriott International, Inc. All rights reserved. Near Rockefeller CenterMake yourself at home in one of the 528 air-conditioned rooms featuring . 330 sq feet . This July was horrendous. SOUTHGATE Bar & Restaurant tempts guests with impressive views near Central Park South and delicious American dishes. They did not give me that so had to sleep on the floor. HotelsCombined considers JW Marriott Essex House New York to be a good deal if you're looking to stay at a 5 stars hotel in New York. Park View room indicated in my app, or what, but that was certainly disappointing. An absolute joke!! Introverts will likely want to skip places where public interaction is inescapable and its hard, When visiting New York City, there are practically limitless options when it comes to hotels. Open for Prices are the average nightly price provided by our partners and may not include all taxes and fees. Now, wanting to dip a toe into the travel scene again, we have booked a few trips. When we arrived we were greeted by the wonderful staff, and at breakfast and around the hotel the staff were all super friendly and chatty too. I'm so glad you asked!First, there is the "destination fee" which I prefer to refer to as the "destination rip-off". We went to the front desk they gave us another room. COVID update: JW Marriott Essex House New York has updated their hours and services. There were four intense hot blowers in the room blowing hot air everywhere, and yet we were given this room.