's have a small charge for changes. Seldom travelers may not get enough value to warrant the cost. However, sailings booked after April 30, 2021, don't qualify, so any bookings made in the latter half of 2021 or in 2022 will fall under the line's standard refund policy. And the normal way to cancel is with the same agency who booked the cruiseand it sounds like your (the OPs) agency will also make that difficult. 30 days or less. By LauraS I understand that some TAs will charge admin fees to cancel/rebook so good to check this out before booking. I just call our TA and they take care of it. Ultimately, the type of refund youll receive depends on the specific policies for your cruise line, how close you are to the sailing date, whether or not youve made your final payment and whether or not you actually have COVID-19. Yes we all want to get some money back, but as I mentioned, prices usually go up, not down - and if you thought the initial price you paid was worth it for the cruise you booked, a new price for people booking last minute doesn't change that reality. Keep in mind they will charge you card immediately for the new purchase, while the refund tends to take quite a bit longer. Outside of the current welcome bonus, youre only earning higher rewards on specific airfare and hotel purchases, so its not a great card for other spending categories. Your rating has been submitted, please tell us how we can make this answer more useful. I understand that some TAs will charge admin fees to cancel/rebook so good to check this out before booking. I also prefer working with a TA and even if they have some kind of cancellation and/or change fee, it might still be well worth it given the perks they often offer. Since that time, Norwegian Cruise Line has pushed back its restart date through July 31, 2021, with select ships' voyages canceled into November. will do this without any question or charge. It is a risk but we now typically take by booking inside the final payment window. 19952023, The Independent Traveler, Inc. Can you cancel and rebook the same cruise?? Started August 27, 2021, By For sailings departing through Sept. 30, 2022, travelers can cancel at least 60 days from their sailing date for reimbursement. For sailings departing April 1, 2021, and beyond, passengers who booked flights through the line will only receive a full refund if they cancel more than two months prior to the sailing date. Travelers who bought airfare via NCL and who cancel their cruises under the line's other policies will be refunded under those policies, according to the same deadline schedule. If I'd used a TA I would have told them and they would have called, but that's the only difference. If the deposit isn't one of the non-refundable deals and the FCC time (2 years) hasn't run out there should be no problem cancelling and re-booking at the lower rate. There MAY be issue for YOU to cancel. If TA did booking, possible only TA can cancel. Before our 1st cruise, I read these boards for about two week .shop_button { LauraS I have had my cruise fare reduced by my TA when the cruise fare dropped without having to cancel and rebook. It was also not possible for passengers to use the FCC to rebook the same voyage if the sailing proceeds as scheduled. Have a tip about watching for price drops? For bookings made directly with Princess Cruises, please visit the Customer Support and Information page. The amount of the cancellation charge shall be determined as shown in the table below and shall vary depending on how far in advance of the sail date (or first day of the CruiseTour) the Operator receives notice of cancellation. When you run into resistance from the person on the phone, tell them you are frustrated with trying to get answers and you are on the verge of canceling the entire booking. We have also cancelled a cruise just prior to final payment and then re-booked it at a significantly reduced price during the final payment period-in this instance about 45 days out. For sailings departing May 1, 2022, or later, the lines standard cancellation policies apply. You may also receive a refund for part of your cruise fare depending on the length of your itinerary and how far in advance of your departure date that you cancel. For bookings made by May 31, 2022, for sailings departing on or before September 30, 2022, Princess allows passengers to cancel 30 days or more prior to the sailing date as long as a public health emergency remains in effect. Coupons can be combined with future cruise credits and other discounts, but any promotions attached to the canceled booking will not be carried over to new reservations. I just assumed they were new bookings but hadn't thought they are probably existing bookings that are having issues also. Contact the Better Business Bureau and lodge an official complaint. 75% of total price. Carnival has said the previous cancellation offers still stand, and guests can still cancel June 2021 itineraries without penalty. Related: A Disney cruise vs. a visit to Disney World during the pandemic. Consult your travel advisor or call Royal Caribbean for further details. For booked guests, please review your booking confirmation email which contains the cancellation schedule and final payment terms that apply to you. $200 Uber Cash: Enjoy Uber VIP status and up to $200 in Uber savings on rides or eats orders in the US annually. CC Help Jenn will, in the end, receive a lower commission from Princess, and thus may eliminate some T.A. Good luck. -webkit-transition: background-color 0.2s ease-out; Plus, your own feed of TPG content. Editors note: This post has been updated with new information. cancel Guests who convert their CruiseTours to a cruise only booking within forty-two (42) days of the start date of the tour segment of the CruiseTour will be subject to a cancellation charge. Passengers who do so will be issued a full refund in the form of a future cruise credit that can be used to book another sailing through December 2022. We use 4 different Cruise Agencies (we like to shop for the best deals) and if I want to reprice its just a matter of calling their Customer Service folks who will generally contact the cruise line and do itwhile I am on the line. ^new credit card? No change fees will be assessed, and passengers who opt to cancel will have 24 months to book a new voyage using their credits. Although conditions on cruise ships are generally safer than on land, you might be wondering if theres a way to cancel or postpone your voyage due to COVID-19 concerns. For full details and booking conditions, please also refer to the passage contract. Agree that perhaps a new TA might be the way to go. It's also very possible you can get a much better cabin (better location, etc) for the same price you had been paying. Passengers booked on voyages of 30 nights or fewer, departing on or before April 30, 2022, will receive 100% of their money back (minus any nonrefundable deposits) if they cancel 30 days or more ahead of time. For sailings that don't fall within those parameters, the line's standard cancellation policies apply. Powered by Invision Community. The amount of refund (less than 100%) will depend on how far out you are from the sailing date. This ISN'T the same agency it was eight months ago and I doubt we will continue to use them. Very likely, as you are outside of final payment, and inside the USA. You will be able to leave a comment after signing in, By If Carrier received payment from your travel advisor, the refund will be provided back to that travel advisor. How do I cancel? The line will also retain a $100 penalty fee, which is returned to guests in the form of onboard credit to be used for a future booking. If you don't want to take on this task yourself, use a good travel agent. For bookings made outside of the United States and Canada, a different cancellation policy may apply. This entire situation is lousy.but its why we always talk about using only very reputable cruise agencies and performing your own due diligence.before using an agency. I started this process to get a price reduction on September 29th. WebWatch on. Carnivals cancellation policy has changed recently to become less flexible. Copyright 19952023 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos, Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions. I hope someone here with more knowledge about this can help me. One of the potential negatives of dealing with a TA. What is Norwegian Cruise Lines largest ship? You will be able to leave a comment after signing in, By So what.) Very likely, as you are outside of final payment, and inside the USA. Some cruises have non-refundable deposits, so that might be the only snag. It I booked a new cabin at a much lower price and then called TA and they cancelled the original booking! This does help others and will often get the attention of the agency. The annual airline fee statement credit can be complicated to take advantage of compared to the broader travel credits offered by competing premium cards. I need to cancel my booking, is there a penalty? user-select: none; Thank you for your patience in these extraordinary circumstances. They've been making our trips better for over a decade! LauraS 3. We have FCC so we should only loose $200. You'll get your FCD back, it goes into your account within a couple of hours of cancellation. The cancellation charge policies set forth above vary for single occupancy or for the third, fourth or higher occupants in a stateroom or for groups. Please view our advertising policy page for more information. As long as you are not close the final payment deadline, there is probably little reason to cancel immediately. Having a vacation ahead of you is a great feeling. 19952023, The Independent Traveler, Inc. Can you cancel and rebook the same cruise?? -o-user-select: none; They will receive 100% of the cruise fare paid to the original form of payment, minus any penalties or nonrefundable fees, which will be returned in the form of FCC to be used to book a future voyage with the line. I have done that before, no issues. All money will be forfeited for cancellations two weeks or less before sailing. Another question I also purchase shore excursions, beverages and internet. Very likely, as you are outside of final payment, and inside the USA. Cruise lines work hard to fill every ship to capacity, and these daysit seems they frequently do a fine job of that. Call your TA and tell them what you found. Two price drops in the past week. This was all through a TA. Related: What it was like on the first Azamara cruise since the line split with Royal Caribbean Group. Cancel and rebook flights Bogdan Khmelnytskyi/iStock/Getty Images Plus Refunds are not issued for unsailed days if a passenger chooses to leave a sailing that has already commenced. CC Help Jenn We'll have posts coming up soon on how to select a good agent, but price dropscenarios are actually one good measure of the kind of service an agent can provide to you. Get a quote from them and you'll be helping the site and potentially beginning a greatrelationship with a new travel partner. Your TA could work out something for you. What is Princess cancels my cruise and I do not accept an alternate cruise or if Princess delays my cruise for more than 3 calendar days and I choose not to travel on a delayed cruise?Details are contained in our Nonperformance of Cruise: Refund Policy and Instructions. You tell them, they call. Cruise We are now refunding millions of dollars per week and are actively working through our back log. The FCC must be used on a sailing that departs within one year of when the FCC is issued. We were supposed to visit two Bahamian ports and now we are only visiting one. The latest updates regarding refunds can be viewed on our Notices & Advisories page. :cool: I am familiar with that agency (used them 20 plus years ago, though for only one cruise). If anyone on our team wouldnt recommend it to a friend or a family member, we wouldnt recommend it on The Points Guy either. It's also very possible you can get a much better cabin (better location, etc) for the same price you had been paying. gerelmx, October 11, 2017 in Celebrity Cruises. CC Help Jenn It would be worth it to transfer it back IMO due to the pre-paid gratuities. For this reason, if you're like me, you find yourself repricing cruises you've already booked. Cunards policy is somewhat convoluted in that it offers a percentage refund based on not only the amount of time that remains between cancellation and the sailing date but also the length of the sailing. Started August 27, 2021, By TPG values it at $1,600. If you have a deposit down (thus locking in your price) but haven't made final payment yet, this is generally a simple fix. 3) Ask nicely and hope - I know you see the word hope there, but don't hold on to too much of it -just know that being nice to people and asking for what you want can sometimes yield positive results. If you are happy with just being on the ship, you may cancel and rebook any stateroom. They will receive 100% of the cruise fare paid in the form of FCC. Easily Add Two Outlets to Your Stateroom with This Adapter! It is a small agency but did large volume. Check with your preferred cruise line to see if they're offering this flexibility. (Any Cabaret fans reading? What success have they had in getting adjustments when prices have dropped? Will you get your money back? Given some lines current flexibility allowing cancellation as close as 48 hours to embarkation day even if youre tempted to cancel right now, it could be prudent to wait to see how the situation plays out. Your TA could work out something for you. Am I eligible for cruise credit if I cancel?The standard Princess cancellation policy does not grant cruise credit, but residents of the U.S. and Canada (excluding New York, Puerto Rico and Quebec) may be eligible with Princess Vacation Protection. book the new cabin, notify your TA by email to cancel. Cruises And Coronavirus: How To Rebook Your Vacation - The The terms and conditions for October Go Big Go Better Go Best promotion says: Any existing reservation canceled between October 3 and November 1, 2017 and re-booked between October 3 and November 1, 2017, will not be eligible to participate in the promotion. Sounds like your TA just upgraded you to an equivalent category matching $$$ what you originally paid. As long as you're not in love with the cabin that you have booked<3book the new cabin, notify your TA by email to cancel. You'll get your FCD I would ask Princess to transfer the booking to them and just tell them they have been un responsive. The Bahamian authorities only assess Taxes, Fees and Port Expenses for one port although the itinerary calls on two Bahamian ports. Her favorite cities include London; Amsterdam; Krakow, Poland; Phnom Penh, Cambodia; Dawson City, Yukon; and anywhere known for outstanding pizza and theater. Find the right card for you. We have had our cabin re-priced when price decreases have occurred prior to final payment. Do I Have to Dine with Strangers on a Cruise? If a refund request is not made by that time, passengers will automatically receive credit for a future voyage. Some T.A. Because you're within your cancelation period you could cancel your booking and rebook under the new promotion. Update, 5/1/2021: On October 31, the U.S. Centers for Disease Control and Prevention allowed its no-sail order to expire and issued a conditional sailing framework, to which all ships must adhere in order to resume cruising. Also, "the agency is in a state of chaos", hmm, maybe time to get a new TA? The only issue is the T.A. Sailings booked after March 31, 2022, and those departing after Sept. 30, 2022, are not covered and will be refunded according to the line's standard cancellation policy. Cruisers who cancel without one of the above qualifications will be reimbursed based on the line's standard cancellation policy. For all Silversea sailings scheduled to depart through March 31, 2023, cruisers can cancel and choose either a full refund or credit to be used for a future cruise booking with the line. Read our Passage Contract to learn more about refunds. Can you cancel and rebook text-align: center; gerelmx, October 11, 2017 in Celebrity Cruises. (Proof is required.) The shipping company considered as mismanagement, only allowed once.